Terms And Conditions

Terms and Conditions for Safri Application

1. Introduction

Welcome to Safri, a platform connecting users with nearby restaurants for food and grocery delivery services. By accessing or using our application ("App"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using the App.

2. Services Provided

Safri offers users the ability to order food and groceries from participating restaurants and vendors ("Merchants") within their vicinity. Our goal is to provide a simple and convenient service by connecting users with Merchants in their area for the delivery of orders ("Services").

3. User Obligations

By using Safri, you agree to:

  • Provide accurate and complete information during registration and ordering processes.
  • Ensure that your account details are kept secure and confidential.
  • Use the App for lawful purposes only and not engage in any activity that could harm the App or its users.

4. Orders and Payments

When placing an order through Safri:

  • You will be presented with various payment methods, including cash on delivery and online payment options.
  • Prices of products, including delivery fees, are determined by the Merchants and may vary based on your location and other factors.
  • Ensure that all payment information provided is accurate and that you have sufficient funds or credit to complete the transaction.

5. Delivery

  • Delivery times are estimates and may vary due to factors beyond our control, such as traffic conditions or weather.
  • Delivery fees depend on the area and may include additional charges during peak times.

6. Cancellations and Refunds

  • Once an order is placed and accepted by a Merchant, it may not be possible to cancel it.
  • Refunds, if applicable, will be processed in accordance with the Merchant's policies and may vary depending on the situation.

7. Limitation of Liability

Safri strives to provide high-quality Services but does not guarantee that:

  • The App will be error-free or uninterrupted.
  • The products delivered will always meet your expectations, as they are prepared and provided by independent Merchants.

To the fullest extent permitted by law, Safri shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the App or Services.

8. Changes to Terms

Safri reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the App. Your continued use of the App following the posting of changes constitutes your acceptance of such changes.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Safri operates, without regard to its conflict of law principles.

10. Contact Information

If you have any questions or concerns about these Terms or the Services provided by Safri, please contact our customer support through the App.

By using the Safri App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.